KuCoin Support

How to Contact KuCoin Support


How to submit the ticket?

Web version:
You can simply fill out the contact form and a properly qualified support staff member will contact directly. Just be sure to enter some information about the type of assistance you need in the form.

Using Contact Form click here: https://support.kucoin.plus/hc/en-us/requests/new
How to Contact KuCoin Support
App Version:

After logging in, click my profile, please click ”Support" " - "Submit A Request“.
How to Contact KuCoin Support
How to Contact KuCoin Support
How to Contact KuCoin Support

How to contact online live chat?

Web version:

Please access to our official site, click "More" , select "Support" , then click "Online Chat"
How to Contact KuCoin Support
How to Contact KuCoin Support
App Version:

After logging in, click my profile, please click ”Support" " - "Online Support“.
How to Contact KuCoin Support
How to Contact KuCoin Support
How to Contact KuCoin Support

Official Media Verification

Please access to homepage and check the bottom, click "Official Media Verification" or click here: https://www.kucoin.com/cert?lang=en_US
How to Contact KuCoin Support
How to Contact KuCoin Support


KuCoin Frequently Asked Questions (FAQ)

KuCoin has been a trusted broker for many years with millions of traders from all over the world. Chances are that if you have a question, someone else has had that question in the past and KuCoin’s FAQ is quite extensive.

Link at here:  https://support.kucoin.plus/hc/en-us/categories/360002553873-FAQ
How to Contact KuCoin Support
If you have a question, this is the best place to start.
 

KuCoin Social Media

Another way to contact KuCoin support is Social Media. So if you have:

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