KuCoin Deposit

How to Deposit in KuCoin


How to Deposit Coins into KuCoin

Deposit: This means to transfer assets from other platforms to KuCoin, as the receiving side--this transaction is a deposit to KuCoin while it is a withdrawal for the sending platform. 
 

Note:
Before you deposit any coin, please make sure to activate the relevant deposit address and make sure to check whether the deposit function stays open for this token.


1. On the Web:

1.1 In the upper right corner of the website, find the deposit page from the drop-down list.
How to Deposit in KuCoin
1.2 Click "Deposit", select the coin and the account you want to deposit from the drop-down list, or search for the coins name directly and select it.
How to Deposit in KuCoin
1.3 Just copy your deposit address and paste it into the withdrawal platform, and then you can deposit coins to KuCoins relevant account.
How to Deposit in KuCoin
2. On the APP:

2.1 Find the "Assets" column and click "Deposit" to enter the deposit interface.
How to Deposit in KuCoin
2.2 Select the coin you want to deposit from the list or search for the coins name directly and select it.
How to Deposit in KuCoin
2.3 Please select the account you want to deposit. Then copy your deposit address and paste it into the withdrawal platform, and then you can deposit coins to KuCoin.
How to Deposit in KuCoin
Notice:
1. If the coin you deposit has the Memo/Tag/Payment ID/Message, please be sure to enter it correctly, otherwise, the coins wont arrive in your account. There will be no deposit fee and min/max deposit amount limitation.

2. Please make sure to deposit tokens via the chain we support, some tokens are only supported with the ERC20 chain but some are supported with mainnet chain or BEP20 chain. If youre uncertain which chain it is, make sure to confirm it with KuCoin admins or customer support first.

3. For ERC20 tokens, each token has its unique contract ID which you can check from https://etherscan.io/, please make sure the tokens contract ID you deposit is the same as KuCoin supported one.

How to Buy Coins by Third-Party

Step 1. Login to KuCoin, Go to Buy Crypto--Third-Party.
How to Deposit in KuCoin
Step 2. Please select the coins type, fill the amount and confirm the fiat currency. Different applicable payment methods will appear according to the fiat chosen. Select your prefered payment method. Choose your payment channel: Simplex/ Banxa/BTC Direct.
How to Deposit in KuCoin
Step 3. Please read the Disclaimer before proceeding. By clicking the "Confirm" button after reading the Disclaimer, you will be redirected to the Banxa/Simplex/BTC Direct page to complete the payment.
How to Deposit in KuCoin
Please note if you have any questions or concern about your orders, you can contact them directly.
Banxa: [email protected]
Simplex: [email protected]
BTC Direct: [email protected].

Step 4. Continue on Banxa/Simplex/BTC Direct check-out page to complete your purchase. Please follow the steps correctly.
How to Deposit in KuCoin
(The image requirements of Banxa)

Step 5 . You then can view your orders status on the ‘Order History’ Page.
How to Deposit in KuCoin

Notes:
Simplex supports users from many countries and regions, you can buy coins by credit card only on Simplex as long as your country or region is supported. Please select the coins type, fill the amount and confirm the currency, then click "Confirm".

Buy Coins with Bank Card

Please follow the steps to buy crypto by a Bank Card on APP:

Step 1: Open the KuCoin app and log into your KuCoin account

Step 2: Tap “Buy Crypto” at the homepage, or tap “Trade” then go to “Fiat”.

How to Deposit in KuCoin How to Deposit in KuCoin

Step 3: Go to “Fast Trade” and tap “Buy”,select the type of fiat and crypto currency, then input the fiat amount you want to spend or the crypto quantity you want to receive.

How to Deposit in KuCoin How to Deposit in KuCoin


Step 4: Select “Bank Card” as the payment method, and you need to bind your card before purchase, please tap “Bind Card” to complete the blinding.

  • If you have already added a card here, you will directly go to Step 6.
How to Deposit in KuCoin

Step 5: Add your card information and billing address, then click “Buy Now”.

How to Deposit in KuCoin How to Deposit in KuCoin

How to Deposit in KuCoin
Step 6: After binding your bank card, you may proceed in buying crypto.
How to Deposit in KuCoin
Step 7: After you complete the purchase, you will get a receipt. You may click “Check Details” to see the record of your purchase under “Main Account”.
How to Deposit in KuCoin

How to Buy Coins on KuCoin P2P Fiat Trade

Step 1: Open the KuCoin app and log into your KuCoin account;

Step 2: After logging in, tap ‘Buy Crypto’ or tap ‘Trade’, then go to ‘Fiat’;

How to Deposit in KuCoin How to Deposit in KuCoin How to Deposit in KuCoin

Step 3: Choose your preferred merchant by tapping ‘Buy’. Enter either the token amount or the fiat amount, and tap ‘Buy Now’;
How to Deposit in KuCoin
Step 4: Choose your payment method (for merchants who allow multiple payment methods), and tap ‘Mark Payment Done’ if you already pay for the order.

Note: Payment must be made within 30 minutes, or else the purchase will be unsuccessful.
How to Deposit in KuCoin
Step 5: After you finish the payment and tap ‘Mark Payment Done’, please kindly wait for the Seller to confirm and release the token to you. (The token will be sent to your Main account. You need to transfer it from the Main account to the Trading account if you need to trade tokens in Spot.)
How to Deposit in KuCoin
Tips:

1. If you have already finished the payment and still have not received the token from the seller, please kindly contact our online support team to get prompt service.

2. The payment needs to be done manually by the buyer. The KuCoin system does not provide the fiat currency deduction service.

Frequently Asked Questions (FAQ)


How can I be qualified to buy Crypto with Bank Card?

  • Complete Advance Verification on KuCoin
  • Holding VISA or MasterCard which supports 3D Secure (3DS) 


What crypto can I buy using my Bank Card?

  • We only support buying USDT by USD currently
  • EUR, GBP and AUD are estimated to be available by end of October and mainstream crypto like BTC and ETH will follow soon, so stay tuned


What Can I Do If Deposit Unsupported BSC/BEP20 Tokens?

Please note that we currently only support deposit for a part of the BEP20 tokens (such as BEP20LOOM/ BEP20CAKE/BEP20BUX, etc.). Before you deposit, please check the deposit page to confirm if we support the BEP20 token you want to deposit (as shown below, if we support the BEP20 token, the deposit interface will display the BEP20 deposit address). If we dont support it, then please do not deposit the token to your Kucoin account, otherwise, your deposit will not be credited.
How to Deposit in KuCoin
If you have already deposited the unsupported BEP20 token, please kindly gather the information below for further checking.

1. Your UID/Registered email address/Registered phone number.

2. The type and amount of the token you deposit.

3. The txid.

4. The screenshot of the transaction from the withdrawal party. (Please log in to the withdrawal account, search the withdrawal history and find the corresponding withdrawal record. Please ensure that the txid, token type, amount and address should be on the screenshot. If you deposit from your private wallet such as MEW, please provide a screenshot of your account address.)
How to Deposit in KuCoin
Please submit a request and provide the information above, we will check the details for you. After you submit the request, please wait patiently, we will reply to your email if there is any updates. At the same time, in order to solve your problem as soon as possible, please do not repeat to submit to avoid problem overlap, thank you for your support.
How to Deposit in KuCoin


Deposited to the Wrong Address

If you have made a deposit to the wrong address, there are several circumstances that may occur:

1. Your deposit address shares the same address with other certain tokens:

On KuCoin, if the tokens are developed based on the same network, the tokens’ deposit addresses shall be the same. For example, tokens are developed based on the ERC20 network like KCS-AMPL-BNS-ETH, or tokens are developed based on the NEP5 network: NEO-GAS. Our system will automatically identify the tokens, so your currency will not be lost, but please be sure to apply for and generate the corresponding tokens wallet address by entering the corresponding token deposit interface before the deposit. Otherwise, your deposit may not be credited. If you apply for a wallet address under the corresponding tokens after the deposit, your deposit will arrive in 1-2 hours after you apply for the address.

2. The deposit address is different from the token’s address:

If your deposit address does not match the wallet address of the token, KuCoin may not be able to help you recover your assets. Please check your deposit address carefully before depositing.

Tips:

If you deposit BTC to the USDT wallet address or deposit USDT to the BTC wallet address, we can try to retrieve it for you. The process takes time and risk, so we need to charge a certain fee to fix it. The process can take 1-2 weeks. Please kindly gather the information below.

1. Your UID/Registered email address/Registered phone number.

2. The type and amount of the token you deposit.

3. The txid.

4. The screenshot of the transaction from the withdrawal party. (Please log in to the withdrawal account, search the withdrawal history and find the corresponding withdrawal record. Please ensure that the txid, token type, amount, and address are shown on the screenshot. If you deposit from your private wallet such as MEW, please provide a screenshot of your account address.)
How to Deposit in KuCoin
Please submit a request and provide the information above, we will check the details for you. After you submit the request, please wait patiently, we will reply to your email if there are any updates. At the same time, in order to solve your problem as soon as possible, please do not repeat to submit to avoid problem overlap, thank you for your support.
How to Deposit in KuCoin

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